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Casap Raises $56 Million to Automate Fraud, Disputes and Collections

Base10 Partners led the Series B for the AI-agent platform, which says its institution-specific workflows can help banks and fintechs handle high-stakes financial operations.

By MFN Staff
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AI agents coordinating fraud, disputes and collections workflows for financial institutions
AI agents coordinating fraud, disputes and collections workflows for financial institutions

SAN FRANCISCO — Casap announced on Oct. 28, 2026 that it raised $56 million in Series B funding led by Base10 Partners, bringing its reported total funding to $90 million. Strategic investors included Experian and Synchrony, according to the company.

Casap builds AI agents for high-stakes financial operations, including first-party fraud detection, dispute resolution, claims and collections. Rather than replacing a bank’s core systems, the platform is designed to apply institution-specific rules to existing workflows and produce actions or recommendations for operations teams.

The company says its agents can reduce first-party fraud losses by up to 51% and resolve disputes in days instead of months. Those are company-reported claims, not independently verified benchmarks. Their significance depends on the comparison group, portfolio mix, human-review rate and how the system handles false positives.

AI in financial operations has to be measured on more than speed. Audit trails, explainability, escalation, privacy and the ability to reverse a bad decision matter when an automated workflow affects a customer’s funds or access to an account. Casap’s funding supports expansion, but the real test is whether institutions can deploy the agents safely across their own controls and data.